Frequently Asked Questions

Just 400mm in depth — that's a quarter the size of most competitor systems. LOCKERIQ fits into virtually any pharmacy layout without disrupting your shop floor.

Not at all. LOCKERIQ is designed with independent cells, so if one fails, the rest continue to operate seamlessly. Your patients stay served, and your system stays online.

Yes — LOCKERIQ is fully modular and scalable. You can start with a few cells and expand as demand grows, without needing to replace the entire unit.

An engineer is rarely required except for scheduled services. LOCKERIQ uses click-and-replace cells, so most repairs can be done quickly and easily by your team, keeping downtime to a minimum.

Yes — LOCKERIQ is available in both internal and external configurations and can be front-load or rear-load depending on your workflow.

Absolutely. LOCKERIQ is designed so that loading and patient access can happen simultaneously, ensuring uninterrupted service.

Yes — LOCKERIQ offers various cell sizes, so it can dispense everything from small single items to large prescription bags with ease.

LOCKERIQ provides an audible confirmation when a QR code is successfully scanned, eliminating confusion and ensuring patients receive their SMS promptly. No need to check on the software interface.

No — LOCKERIQ uses a separate "brick" electrical supply, which means it doesn't require Portable Appliance Testing (PAT), simplifying compliance.

Yes — LOCKERIQ is proudly British designed and manufactured, with spare parts readily available for fast support and long-term reliability.